Name of CompanyGexel
Job ProfileCustomer service – telecommunications
Name of RecruitmentGexel Recruiting
Salaryapproximately $ 14.50 per hour
Job LocationMontréal, Quebec
Job TypeGexel Jobs in Montréal, Quebec

Gexel Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – Gexel

Name of the Vacant Position – Customer service – telecommunications

Job Location – Montréal, Quebec

Salary –  $ 14.50 per hour

Jobs Type – Jobs In Canada

Job Description

CUSTOMER SERVICE AGENT
PERMANENT FULL-TIME POSITION

TELEWORK

GEXEL is a customer contact and call center that has been growing continuously for more than 20 years in Quebec! Its success is based on its over 1,000 employees who form a large dynamic, mobilized and innovative family. Do you want to advance your career with us? Contact us!

We are currently looking for customer service agents to meet the needs of our partner, a major player in the telecommunications field.

MAIN RESPONSIBILITIES

  • Responding professionally to incoming calls and establishing a relationship of trust with customers
  • Assuring customer retention
  • Seizing opportunities to offer and sell products and services
  • Working as a team to achieve goals on a daily basis
  • Perform a variety of after-sales-related activities

 

 

OUR BENEFITS

  • Work from home
  • Work equipment provided
  • Hourly wage of $14.50, a bilingualism bonus of $1.00/h
  • Unlimited virtual health care for you and your family (Dialogue)
  • Cumulative vacation availability from the 3rd month of employment
  • Social Benefits (medication, dental, vision, travel and life insurances)
  • Growth and advancement opportunities

 

 

REQUIRED SKILLS

  • Bilingualism (French and English) an asset
  • Call center experience (an asset)
  • Analytical mind and quick decision-making ability
  • Excellent communication skills
  • Dynamism, listening ability and professional autonomy
  • Capacity for commitment, self-control and diplomacy
  • Good computer skills
  • Have access to Internet connectivity: minimum download and upload access speeds of 30 Mbps – the faster, the better!

AVAILABILITY:

Monday to Friday between 8:30 a.m. and 7:45 p.m. and Saturday from 8:30 a.m. to 5:30 p.m.

By applying for a position with GEXEL, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with GEXEL’s employment policies. Background checks may include some or all of the following based on the nature of the position: SIN validation, Work Permit, employment verification, credit and criminal checks regarding criminal offence in connection with the position offered. You will be notified during the hiring process which verification is required by the position. We thank you for your understanding and wish you luck in the process.

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