Responsibilities and Duties
- Handling shipments, including communicating with clients and shipping lines for shipment bookings, communicating with transporters for pickups.
- Entering data and generating reports using Forwardlogic, a customized in-house cloud-based logistics process system.
- Building and maintaining good relations with carriers and customers.
- Read, monitor, and respond promptly to all incoming communications (clients and other business partners-domestic and overseas) to properly manage and control daily operational issues.
- Timely and accurate billing of shipments.
- Improve on an ongoing basis internal systems and procedures to favor customer service and department internal efficiency.
- Provide assistance to improve services.
Qualifications and Skills
- Perfectly bilingual (English and French)
- Minimum of one year experience in international freight forwarding required.
- Strong communication and interpersonal skills.
- Strong working skills in time management.
- Excellent in prioritizing and organizing workload assigned.
Job Types: Full-time, Permanent, Casual
Salary: From $40,000.00 per year
Additional pay:
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Tuition reimbursement
Schedule:
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